Effective Date: 22nd October, 2026
At ScaleX Funnel, we are committed to delivering high-quality digital marketing and business growth services, including but not limited to Facebook and Instagram Ads, Sales Funnels, Landing Page Development, Performance Marketing, CRM Setup, Marketing Automation, and digital products. This Cancellation & Refund Policy outlines the terms and conditions for cancelling services and requesting refunds.
Clients may request to cancel any ongoing service by providing written notice via email to [email protected].
Cancellations for monthly subscription services must be made at least 7 days before the next billing cycle to avoid being charged for the following month.
One-time service purchases, such as advertising campaign setup, landing page development, or funnel builds, cannot be cancelled once work has commenced, except where required by applicable law or otherwise agreed in writing.
Due to the nature of digital products, including courses, templates, downloadable materials, and digital resources, cancellations are generally not accepted once access has been granted, subject to applicable law.
Cancellations or rescheduling of booked consulting sessions must be requested at least 48 hours in advance.
Failure to attend a scheduled session without prior notice may result in forfeiture of that session, with no refund or rescheduling option, subject to the terms agreed at the time of booking.
At ScaleX Funnel, we strive for customer satisfaction. However, due to the nature of our services and digital products, sales are generally final, except in the specific cases mentioned below and where otherwise required by applicable law.
Refunds are generally not provided for completed services.
If a service has not been initiated, a refund request may be considered on a case-by-case basis.
If we are unable to deliver the agreed-upon service due to unforeseen circumstances, a partial or full refund may be considered, depending on the work completed and the circumstances.
Refunds are generally not available for digital products, courses, templates, or downloadable materials once access has been provided, except where required by applicable law or expressly stated in the product-specific terms.
If a technical issue prevents access to a purchased product, we will make reasonable efforts to resolve the issue. If the issue remains unresolved, a refund may be considered.
If a coaching or consulting session is cancelled at least 48 hours in advance, it may be rescheduled, subject to availability. Refunds will generally not be issued for such cancellations.
If ScaleX Funnel cancels a scheduled coaching or consulting session, the client may choose an alternative session or request a refund for the cancelled session.
To request a refund, please email [email protected] with the following details:
Your full name and contact details.
The service or product purchased.
A detailed reason for the refund request.
Any supporting documents, if applicable.
We aim to review refund requests and respond within 7 business days. Refund requests will be assessed based on the circumstances, the applicable service or product terms, and applicable law.
If you believe your case requires special consideration, please contact our support team. We will assess your request individually and communicate our decision.
Nothing in this policy is intended to limit any consumer rights or remedies available under applicable law.
If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact us at:
ScaleX Funnel
165B/6, Sector 33, Gurgaon, Haryana – 122001, India
Email: [email protected]
Phone: 9910663197
Website: https://scalexfunnel.com
By purchasing or using our services, you acknowledge that you have read and understood this policy. ScaleX Funnel reserves the right to update or modify this policy from time to time. Any updates will be published on this page with a revised effective date, where applicable.